FAQ
Frequently asked questions
Short, direct answers about working with us and about D Line. Can't find yours? Ask the assistant or contact us.
About DaVinci Tech Solutions
What does DaVinci Tech Solutions do?
We are a technology company in Brooklyn, New York. We provide IT support, networks, security cameras, cybersecurity, cloud services, custom software and AI automation for businesses, and we build D Line, a cloud business phone system.
Where do you work?
We are based in Brooklyn, New York. We work on-site across the New York metro area and remotely with businesses anywhere in the United States.
Which languages do you work in?
You can work with us in English, Russian, Uzbek or Spanish. This website is available in all four languages.
How do I get a quote?
Send a message through our contact page or call (347) 321-9560. We start with a free consultation, then send a written proposal with the scope and the price.
About D Line
What is D Line?
D Line is a cloud business phone system made by DaVinci Tech Solutions. It gives your team business numbers, calling, texting, voicemail, call recording and team chat in the browser, in desktop apps for Mac and Windows, and in apps for iPhone and Android.
How much does D Line cost?
D Line Base is $20 a month per workspace and includes 2,000 outbound minutes and one phone number. Advanced is $35 a month per workspace, with unlimited calling in the US and Canada, business texting and AI call transcription. Extra numbers are $2 a month. Pricing is per workspace, not per user.
Is there a free trial?
D Line has a paid trial rather than a free one. You pay $3 up front, which covers your phone number for 14 days and includes 100 calling minutes and 100 transcription minutes. Unless you cancel, the workspace moves to the plan you chose when you signed up.
Can I keep my existing phone number?
Yes. D Line can port your existing numbers from your current carrier, or you can choose new local or toll-free numbers.
Which devices does D Line work on?
D Line runs in the web browser, as desktop apps for Mac and Windows, in the iPhone app (iOS 17 or later) and the Android app (Android 10 or later), and on supported desk phones. A Chrome extension adds click-to-call.
Can D Line send business text messages?
Yes. D Line sends and receives SMS and MMS from your business number. Business texting in the US requires 10DLC registration, which you complete inside D Line. On Base it is a $5 a month add-on; on Advanced it is included. One-time carrier registration fees may apply.
Does D Line have an AI receptionist?
Yes. The AI receptionist answers calls, takes messages, answers common questions from your own information and transfers callers to your team. It is switched on per workspace, so contact us to set it up.
Where do I sign up for D Line or log in?
D Line lives at d-line.app. Create a workspace at d-line.app/signup and log in at d-line.app/login.
Still have a question?
We are happy to help — by message, by phone or through the assistant on this page.