Privacy Policy
"Your data, your control"
How we collect, use, and protect your personal information with transparency and respect.
Table of Contents
1. Overview
At DaVinci Tech Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Our Privacy Principles
- Transparency: We clearly explain what data we collect and why
- Control: You have control over your personal information
- Security: We implement strong security measures to protect your data
- Minimal Collection: We only collect data necessary for our services
2. Information We Collect
Information You Provide
- Name and contact information
- Company details and job title
- Project requirements and specifications
- Communication preferences
- Payment and billing information
Automatically Collected
- IP address and location data
- Browser type and version
- Pages visited and time spent
- Referring website information
- Device information
We collect information through our website forms, email communications, phone calls, and during the course of providing our services. All collection is done with your knowledge and consent.
3. How We Use Information
Primary Uses
- Service Delivery: Providing the IT services you've requested
- Communication: Responding to inquiries and providing support in your preferred language
- Project Management: Managing and delivering your projects effectively
- Billing: Processing payments and maintaining financial records
- Legal Compliance: Meeting our legal and regulatory obligations
Secondary Uses (With Your Consent)
- Sending newsletters and service updates
- Improving our services based on usage patterns
- Creating anonymized analytics reports
- Marketing relevant services (you can opt-out anytime)
5. Data Security
Encryption
All data is encrypted in transit and at rest using industry-standard protocols
Access Control
Strict access controls ensure only authorized personnel can access your data
Monitoring
24/7 security monitoring and regular security audits
We implement administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
Retention Periods
- Active Client Data: Retained for the duration of our business relationship
- Project Data: 7 years for business and legal compliance
- Marketing Data: Until you unsubscribe or request deletion
- Website Analytics: 26 months maximum
- Financial Records: 7 years as required by law
We review our data retention practices regularly and delete information that is no longer necessary for business or legal purposes.
7. Your Rights
Data Subject Rights
- Access: Request a copy of your personal data
- Correction: Update incorrect or incomplete information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a machine-readable format
Communication Rights
- Opt-out: Unsubscribe from marketing communications
- Restrict Processing: Limit how we use your data
- Object: Object to certain types of data processing
- Withdraw Consent: Withdraw consent where applicable
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
9. International Transfers
DaVinci Tech Solutions is based in Brooklyn, NY, United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
International Safeguards
- We comply with applicable international data protection laws
- Implement appropriate safeguards for international transfers
- Ensure adequate protection regardless of location
- Provide the same level of protection as required by GDPR
10. Contact Information
For questions about our privacy practices, please contact our privacy team.
General Privacy Inquiries
Data Protection Officer
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a notice on our website
- For significant changes, requesting your consent
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Questions About Your Privacy?
We're committed to transparency. Contact us if you have any questions about how we handle your data.